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Established for 16 years
directline UK holidays is new but we are part of Holidayline(UK) Limited, group of websites including www.directline-holidays.co.uk, www.directline-citybreaks.co.uk, www.directline-skiing.co.uk, www.directline-flights.co.uk, www.directline-hotels.co.uk and www.directline-cruises.co.uk. The company was started in 1993 so we've lots of experience in providing a great serivce both online and though our UK based call centre. For over sixteen years our experienced team has been offering impartial and well-informed advice to thousands of holiday makers.
directline UK holidays is new but we are part of Holidayline(UK) Limited, group of websites including www.directline-holidays.co.uk, www.directline-citybreaks.co.uk, www.directline-skiing.co.uk, www.directline-flights.co.uk, www.directline-hotels.co.uk and www.directline-cruises.co.uk. The company was started in 1993 so we've lots of experience in providing a great serivce both online and though our UK based call centre. For over sixteen years our experienced team has been offering impartial and well-informed advice to thousands of holiday makers.
Popularity
Each month mllions of people visit our websites and make thousands of calls to our call centre. Over the years, hundreds of thousands of people here in the UK have booked with us.
Security
directline UK holidays uses the same level of security that has served the other websites in our group so well. This includes the use of GEOtrust and secure socket layer encryption.
After you've booked
We've a great customer services department, so if you ever have an issues with your booking please contact us and we will endeavour to help.
Our ATOL & ABTA membership
If you've booked on our other websites you'll have noticed that the package you've purchased is either covered by our ABTA bond (The Association of British Travel Agents number D6770) or our ATOL licence (9103). However, this protection only covers package holidays, so if you just book accomodation with us this will not be covered. We suggest that you make your accomodation only purchase on a credit card and take out travel insurance.
Investors in People
We are recognised as having achieved the "Investors in People" standard. Investors in People provides a staff development framework that mirrors the business planning cycle (plan, do, review) making it clear for organisations to follow and implement in their own planning cycle.
Advantage Travel Agents
directline UK holidays is a members of Advantage Travel Agents. This is the largest and most progressive consortium in the travel industry and gives us the buying strength of much larger companies meaning that you get the best deals available. We remain independent of tour operators, airlines and high street travel agents so we are free to offer you the best deal available and aren't forced, like some travel agents, just to recommend a single company's products.
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